Security, by default.
Your customers trust you with their data. We treat yours the same way — encrypted in transit and at rest, with role-based access and regular audits across every Commerciax product.
Security isn't a checklist — it's a discipline. Here's how Commerciax Infotech protects every Neweb account, every customer record, and every byte of content you create on our platform.
Encryption Everywhere
Every connection to Neweb uses TLS 1.3. Every database and storage bucket is encrypted at rest with AES-256. Backups are encrypted independently with separate keys.
No plaintext customer data lives on any disk, ever.Access Controls
We enforce role-based access controls. Every engineer action on production is logged and reviewed. Access requires single sign-on with hardware-key 2FA. Production access is scoped to the minimum needed for the task and audited weekly.
Backups & Recovery
- Hourly incremental backups.
- Daily full backups.
- Weekly off-site replicas, encrypted with separate keys.
- Point-in-time restore available to any customer on request within 30 days.
Monitoring & Audits
We run continuous vulnerability scanning, automated dependency audits, and third-party penetration tests annually. All critical findings have SLAs on resolution time.
Compliance
- Aligned with GDPR, CCPA, and India's DPDP Act (2023).
- SOC 2 Type II audit in progress (target: Q3 2026).
- ISO 27001 roadmap in planning.
AI & Data Confidentiality
AI-generated outputs from Neweb remain scoped to your account and content. Model providers are bound by data-processing agreements that prohibit training on customer inputs.
Responsible Disclosure
Found a vulnerability? Email info@commerciax.com with [SECURITY] in the subject and full reproduction steps. We respond within 48 hours, acknowledge valid findings, and offer a bounty for severe issues. Please don't disclose publicly until we've had a reasonable window to fix.
Contact
- Email — info@commerciax.com (PGP key on request)
- Phone — +1 978 981 1118
Commerciax Infotech Pvt Ltd
Neweb.ai is a product of Commerciax Infotech Pvt Ltd. These policies apply to Neweb and all related services.
Offices
India · 909, Sharan Circle Business Hub Zundal Circle, Ahmedabad Gujarat 382421 USA · 30 N Gould St Ste R Sheridan, WY 82801