Neweb vs Dukaan.

Dukaan is a solid, India-built option if your business is specifically about selling physical products online and you want the fastest possible route to a functioning storefront with catalogue, cart, and checkout. It genuinely understands Indian sellers, with WhatsApp catalogue sharing and cash-on-delivery support baked in from the start rather than added as an afterthought. The trade-off is that Dukaan is built narrowly around the store use case, so a clinic, salon, tutoring centre, or professional service that mostly needs bookings, information, and local discovery rather than a product catalogue will find it a narrower fit than expected. Neweb covers those business types directly, plus product-style catalogues for jewellers and boutiques, alongside Google Business management and ongoing SEO, which Dukaan does not focus on at all.

Not really, Dukaan is focused on the storefront and checkout experience rather than local discovery in Google Maps or search results. It does offer basic SEO fields for individual product pages, but it does not claim, verify, or sync your Google Business Profile, and there is no ongoing weekly SEO tuning behind the scenes to keep pace with algorithm changes. For a business that depends on being found in Google Maps and near-me searches, such as a boutique with a physical location alongside its online sales, that gap matters more than it first appears when the store first launches. Neweb treats Google Business as a core, automated part of every plan, keeping hours, photos, and services in sync between your site and Google, and runs SEO as an ongoing managed discipline rather than a one-time setup you configure and forget.

Yes. You export or share your product catalogue, images, and pricing from Dukaan, and Neweb rebuilds an equivalent catalogue on a fast WordPress base with WooCommerce-style product listings, then points your domain and sets up your Google Business Profile alongside it if that has not been done yet by anyone on your team. Most single-catalogue stores move across in one guided session with our onboarding team, with minimal disruption to customers who already shop with you regularly and know your site. The advantage afterwards is that your site is no longer limited to a pure storefront template; you can add service pages, an appointment booking flow, or a blog for SEO, none of which fit naturally into a store-only builder like Dukaan.

Depending on the plan and payment gateway you connect, Dukaan and its bundled payment partners can involve a percentage-based transaction fee on top of the monthly subscription, which adds up meaningfully for a business doing real sales volume over a full year. Neweb does not take any commission on your sales, ever, regardless of how much you sell in a given month. You connect your own payment gateway, such as Razorpay or a UPI-based provider, and pay only that gateway standard processing fee, plus your flat Neweb subscription of ₹249 or ₹1299 a month depending on plan. For a growing store, the difference between a flat monthly fee and a percentage of revenue can be substantial once volume picks up, particularly around festival seasons.

On paper Dukaan Growth plan is priced close to Neweb, but the full cost picture usually favours Neweb once you add a domain, which Dukaan does not include free, and any payment gateway commissions layered on top of the base subscription every month. Neweb bundles a free first-year domain, hosting, SSL, automated Google Business setup, and weekly SEO into a flat ₹249 a month with no revenue-based fees at any sales volume you reach. If your business is purely a high-volume product store and you specifically value Dukaan commerce features like abandoned cart recovery, that may be worth the premium to you. For most small businesses wanting one predictable monthly cost regardless of how sales go, Neweb works out lower and simpler to plan around.

It can, in a limited way, since Dukaan has added some website-style pages over time, but the product is fundamentally designed around catalogue, cart, and checkout, so a service business ends up working against the grain of the tool rather than with it from day one. A clinic, salon, coaching centre, or consultant needs bookings, doctor or staff profiles, testimonials, and location-based SEO front and centre, which is exactly what Neweb templates are built for from the very start rather than bolted on afterwards. If you sell products, Dukaan strengths show clearly in that narrow lane. If you provide a service, Neweb is the more natural fit, and it still supports a product catalogue if you sell merchandise alongside your core service offering.